Frequently Asked Questions

Men's Sizing Guides

Women's Sizing Guides

Kids' Sizing Guides


Orders & Payment

All of our payment transactions are done through PayMongo. We accept all major credit and debit cards as well as e-wallets such as GCash, Maya, GrabPay &

PayMongo guarantees secure payment transactions and complies with the highest standards of data security, as set out by industry leader—The PCI Security Standards Council. Rest assured your information is protected when using this trusted platform for payments.

When you find something that catches your eye, just add it to your cart. Once you're ready, simply check out and pay using whatever method suits best. From there, fill in delivery information and wait patiently while we take care of the rest!

As soon as your purchase has been approved, you'll receive an email with a link to check on its status whenever you'd like.

Kindly send us an email, so we can better discuss your options and provide you with a quote.

Shipping & Delivery

Sorry, we do not offer free shipping unless there is an ongoing promo.

Sorry! We currently only ship to locations within the Philippines.

Once you’ve placed your order, we won’t be able to make any changes–but don't worry! If needed, you can always cancel and start a new one.

To stay informed about your delivery status, simply navigate to the “Order Status” page and click “Track.” You can also track orders quickly by entering their tracking number here.

Unfortunately, we're unable to accommodate specific delivery dates. However, please be assured that your order will be delivered in a timely fashion—Metro Manila orders should arrive within 3-5 days and those outside the metro may take 4-7 days for shipping.

Returns & Refund Policy

We understand that sometimes items don't fit perfectly the first time, so we offer size replacements to get you exactly what you need. You'll be responsible for covering any associated shipping costs.

We hope that your purchase will meet or exceed expectations. In case it doesn't, we'll be happy to provide you with a refund. To issue a return, please send us an email with details of your concern.

In order for the return process to go smoothly, there must not have been any issues on our end—if so, kindly note shipping costs won't be covered but only the item's value once it arrives at our office and is inspected by us. Make sure any items you purchase still contain all original tags and intact packaging.

If an error was made on our part, you will receive a full refund including their shipping fees—no need to worry about any extra costs!

We work hard to get your refunds swiftly! You'll be able to receive the returned funds within 3 business days of us receiving an item back in our warehouse.

If there's any issue with the product, please reach out via chat or send us some images so that we can swiftly assist in resolving it for you.

We want you to be happy with your purchase, so we offer the chance for a return or exchange of sale items as long as everything is in order and all item values are equal.